When you order our products online you agree to pay the stated price for the goods (and applicable shipping charges). All prices are listed in Australian Dollars (AUD) and include Australian GST. By purchasing goods from TRIBAL FRIDAY you are agreeing to our returns and exchange policies and our terms and conditions.
Care instructions are provided here and on the care label attached to each towel to assist you in looking after your towel. We do not take responsibility if care instructions are not followed.
We will advise you within 24hrs if goods are not available.
Your towel/s will be dispatched to the delivery address you nominate when you place your order, generally within 1 to 2 business days of receiving your order.
We use Australia Posts’ Parcel Post Plus, which is regular mail but can be tracked. Unfortunately, we cannot arrange special delivery or collection of items. Risk and title of the goods are assigned to you upon delivery. Australian deliveries will arrive within 3-5 business days after posting, however, please allow an additional 1-2 days for locations outside of metro areas. Overseas shipping times vary depending on the country. Arrival within 8-10 business days is a general indication.
Within Australia: A flat rate shipping fee of AUD$15.00 applies to all orders within Australia, unless you purchase 2 or more.. then it’s FREE! (Free shipping only on full price, unless specified with another discount offer).
International: A flat rate shipping fee of AUD$30.00 applies to all orders to all overseas countries (unless free shipping is specified with a discount offer).
International shipments may be subject to import duties and taxes once the shipment reaches your country. Additional charges for customs clearance are the responsibility of the recipient (you) as we do not control nor can we predict these charges. Please contact your local customs office for further information.
RETURNS & EXCHANGES
All our towels are checked prior to posting. Should a product be faulty we will replace the item. Please contact us within 7 days of receiving the item at firstname.lastname@example.org if it is faulty. Unfortunately we don't offer returns on change of mind, but if something is wrong let us know!
Due to the milling process, the size and colour may vary slightly to those visible in the online store. We do not issue exchanges due to any of these variations.
TRIBAL FRIDAY does not take responsibility for any damage after the order has been delivered in good condition. We are not responsible for any delivery delays after the order has left us or due to any circumstances beyond our control.
TRIBAL FRIDAY is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders, provide you with our newsletter and to personalize your shopping experience with us.
Registered users may receive additional announcements from us about products, services or special deals. At any time users can choose not to receive information by emailing us at: email@example.com.
We offer links to other web sites. Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours. If our policy on information collection or uses changes, we will update this policy page.
TRIBAL FRIDAY makes every effort to ensure that all of the transactions that occur on its website are secure. We provide a range of payment methods including VISA, MasterCard and Paypal. All orders are processed over guaranteed secure industry standard SSL Certificate (Secure Sockets Layer) encryption technology.
LICENSE TO USE THIS WEBSITE
We grant you a limited, non-transferable license to access and use this website solely for personal, non-commercial purposes. The reproduction of this website or any related content, in whole or in part, for any purpose is strictly prohibited and may be a breach of Australian copyright law.
If you have any questions or queries regarding your order, please feel free to email us at firstname.lastname@example.org, call us on (+61) 0423 586 118, or use our contact form.
Address: Po Box 493, Bondi Junction, NSW 1355